Sonia helps businesses translate strategy into outcomes. Designing efficient, sustainable and clever ways to solve complex business problems is her thing and she’s been doing this for over 20 years in the Telco and ICT enterprise managed services space.
- E2E Managed Service business workflow
- Business improvement, optimisation and transformation programs to achieve strategic objectives
- Governance frameworks and boards to manage operational and program delivery
- Organisational change across people, process, technology and customer layers
- Leadership and capability development, building high performing teams and succession plans.
Mark is inspired by emerging technology and the potential it creates for integration, automation and enablement. Solving insanely complex technical problems is his thing and he’s been doing this for more than 25 years across Retail, Energy, Telco/ICT enterprise managed service organisations.
- Hardware (HP/SUN/HDS/EMC)
- Systems Administration (HP-UX/Solaris/Linux/Windows)
- Database Administration (MS-SQL/MySQL/Oracle)
- Network Administration (Cisco Firewalls/Routers/Switches/WAP)
- Application Administration(Nextcloud/AWS EC2/ServiceNow)
- Application Development(Nextcloud/PHP/JavaScript/HTML/ServiceNow)
- Report Development(SAS/CrystalReports/PowerBI)
- Home Automation(Alexa/GoogleNest/HomeAssistant/Hue/Ankuoo)
- Home Power Monitoring (Cacti/Grafana)
- Electronics (Arduino/RaspberryPi/pcDuino)